Shipping policy
We offer straightforward, flat-rate delivery based on your order total:
- Orders up to $249.99: Shipping rates up to $19 (calculated at checkout)
- Orders from $250 to $1,499.99: Flat-rate delivery of $99.99
- Orders $1,500 and above: Flat-rate delivery of $149
Free Shipping Eligibility
We provide free shipping on qualifying mattress purchases during select promotions or when specific pricing thresholds are met. Free shipping is available within the contiguous United States only.
Processing and Delivery Timeframes
Order Processing: Most mattresses ship within 3–5 business days after order confirmation.
Transit Time: Orders typically arrive within 7–10 business days after shipment.
Total Estimated Delivery Time: Approximately 10–15 business days from order placement.
Shipping Locations
We currently ship within the contiguous United States. Additional arrangements may be required for Alaska, Hawaii, or U.S. territories.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information so you can monitor delivery progress.
Delivery Responsibility
Please ensure your shipping address is accurate at checkout. Grace & Comfort Mattress Co. is not responsible for delays caused by incorrect address information, carrier delays, or circumstances beyond our control.
Customer Support
If you have any questions, please contact our support team at contact@graceandcomfortmattressco.com